Dear customer,
Thank you for always using Rolarola
In case of return due to a simple change of mind, it is possible within 7 days from the date of receipt.
When it is brought in, we will check the returned product from the department in charge and take care of it. The item must be labeled without wearing it.
The return destination is Korea, and the shipping cost is borne by the customer, so please send it in advance.
* When returning all: The amount excluding the initial shipping fee + fee of $2.5 will be refunded from the order payment amount.
* In case of partial return: If free shipping is not applicable, the amount excluding the initial shipping cost will be refunded from the product payment amount.
If free shipping is applied, the price of the product will be refunded.
You have to send the product to Korea within 7 days to the address below.
Address:5, Eonju-ro 81-gil, Gangnam-gu, Seoul (Yeoksam-dong)
It may be cumbersome, but after sending the return product to check the return product,
Delivery company:
Tracking number:
Name:
contact information:
Order number:
Please write the above information on the notepad, etc. and send it with the product.
Please cooperate to process the return quickly.
Please note that the used product cannot be returned or exchanged.
Thank you.